Participant limits
Your plan sets how many participants can join each map. If the map is in a workspace, the limit applies to the workspace as a whole.
During the 14-day free trial, the limit is 10 participants. For the limit on each paid plan, see Plans and pricing.
To check how many places are left
-
Open the map.
- If the Participants panel isn't already open, click the participant pictures at the top right, next to Invite.
The panel shows the number of participants and the limit, for example 1/11.
Who counts towards the limit
- The map or workspace owner does not count.
- Participants count once they have joined, not when they are invited.
- Participants whose access you have revoked still count.
NOTE: Only deleting a participant frees their place, and deleting a participant permanently deletes all their ideas, comments, votes and ratings from the map. This cannot be undone. See Remove a participant.
When the limit is reached
Anyone else who tries to join sees the message This map has reached its participant limit.
The owner receives an email when the map or workspace reaches its limit. On plans with more than 10 participants, the owner also receives an email when it is close to the limit.
To allow more participants, the owner can upgrade their plan. See Change your GroupMap subscription plan.