Lost invite or email link

Occasionally participants may misplace the invite or link email they received when they first joined a map or workspace.

In such cases, there are three ways they can re-join the map.

To re-join via an invite code and the same email address

1. Navigate to the https://join.groupmap.com/ and enter the invite code (eg. xxx-xxx-xxx).

2. Enter the same email used to originally join. You will then be able to access the Map.

To trigger the welcome email to be re-sent (Facilitator only)

1. Open the map or workspace.

   
   

2. Navigate to Participants (top right).

   
   

3. Select the More options icon (three dots).

   
   

4. Select Send access link email from the dropdown.

   
   

GroupMap will re-send the welcome email to the participant, including an access link allowing them to re-join the map. 

To share an access link (Facilitator only)

1. Open the map or workspace.

   
   

2. Navigate to Participants (top right).

   
   

3. Select the More options icon (three dots).

   
   
4. Select Copy access link to clipboard from the dropdown.

The Facilitator can then share this access link however they choose (e.g. email, chat), enabling the participant to re-join the map.