Recovering deleted data
If you have accidentally deleted a map, then please do reach out to us at info@groupmap.com. We will search our logs and backups in attempt to recover any data that was deleted within a limited timeframe. Please note that some data may not be recoverable as part of our data retention requirements.
We ask you to kindly include the following information in your email:
- The name of the meeting that was deleted (if possible).
- The name of the team the meeting existed in.
The date (roughly) when the meeting was deleted (is possible).
If the recovery of the data was successful, we will reach out to you with a confirmation email. Please note that charges may be applied for restoration of data.